• How to return a product

  To arrange a return and receive a return label please contact our customer service, from Monday to Friday 9am - 6pmFew readers

• Return guidelines

  You can return your items, unused and in original conditions, within 30 days from the date on your order confirmation email. All returned items must be unused, with the original packaging. You will need an outer box to protect the eyewear, to prevent any transportation damages. Our customer service will provide you a return label. If there is a manufacturing issue with your garment, you are eligible for return and full refund.Few readers

• Processing a return

  All returns are usually processed within 24 hours.Few readers

• Product exchanges

  We do not offer product exchange at the moment.Few readers

• Time limits

  You can return your items, unused and in original conditions, within 30 days from the date on your order confirmation email.Few readers

• Return costs

  Returns are free of charge for all EU orders; for returns outside EU the return amount is state sensitive and will be subtracted from the final refund amount.Few readers

• How to arrange a return correctly

  Make sure that the item is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Pack it in the original box or in any other rigid box and be sure to stick the return label.
 Please keep in mind that, once we receive your return, we will deduct the shipping cost from your refund. If you want to know the costs before purchasing, please contact our customer service.Few readers